

GOOD OLD' TRADITIONAL TREATS! ORDER ONLINE NOW!
We will provide free delivery above orders over RM75. Minor charges will apply for orders below RM75 depending on distance and delivery service provider. We would recommend delivery within 10km radius from our premise. Self-collection is also possible.
Pre-order time recommended. We will prepare your order/s once received. Items will be delivered to your doorstep either in the next 1 working day or soonest possible, whichever comes first. If it involves a specified day and time, we will try our best to adhere to it.
If you are not satisfied with your purchase immediate after product/s received, you can send the defective product/s back to us, no question asked.
Please contact us before returning the item so that return process will proceed accordingly. Please allow up to 3 working days (72 hours) for the refund to be processed. We will inform accordingly via either email or phone.
All product/s is to be sent back to our outlet at the address below this page.
All products purchased within this page will be produced up to the mentioned specifications. We always try our best to meet our clients' needs.
Images shown here are only for illustration purposes. Certain toppings/ingredients may be subject to seasonal availability, if any.
Please get in touch with us should there is a need to purchase multiple products for a catering function, we will assist you to choose the best options for your event.
Any product/s pre-order cancellations must be done at least 1 working day (24 hours) in advance. Refunds will be processed within 3 working days (72 hours). However, if any of the purchased product/s already in progress of completion before delivery time, we will charge the full rate for the product/s and deliver accordingly but any product/s purchased online yet to be prepared will be refunded completely with the agreed methods, either by Pay Pal or Bank Transfer, with the transfer charges charged by the transfer service provider to be borne by the client/s, if any.
Any other requests not found in this Blog Shop will be charged according to a pre-determined rate agreed between us and the client/s.
Should there be any unforseen circumstances whereby the delivery personnel suffers from injuries and/or also resulting in the purchased products deemed undeliverable to the client at the requested time of delivery. We will not be responsible for this unforetold event but we will be responsible to arrange replacement product/s to be delivered soonest possible.
Delivery times are subject to delivery personnel availability, road traffic conditions, weather conditions etc.
Prices are in MYR currency (Ringgit Malaysia) and Credit Card purchase payment charges are borne by us.
All descriptions herein explaining our privacy policy are based on the jurisdiction of the respective Malaysian Legislations.
We understand your concern for privacy. We strive to make sure all information transmitted remains private and confidential.
COLLECTION OF PRIVATE INFORMATION
Over the course of dealing with our esteemed clients, we may collect information such as name, local NRIC number, foreigner passport number, sender address, billing address, email address, phone number, recipient address, gender, marital status, occupation, hobby, feedback information and etc. Do note the above said private information list is non-exhaustive. Although stated in Singular form, the policy will apply the Plural form whenever necessary.
USAGE OF PRIVATE INFORMATION
We use your information strictly for facilitating the your purchase of our products and services on http://chefontheweb.blogspot.com (this will change if we migrate to a new website to provide a better customer service experience). The usage shall apply to but not limited to identifying the purchaser and the recipient, as well as their billing/receiving address, calling to confirm either order details or any changes whenever necessary, delivery time, product variation etc. Essential security measures are in place to ensure data integrity round the clock.
We may, from time to time, send out promotional materials via emails using a secure email inbox with essential web security and/or post them in social media pages to engage with our esteemed clients.
All credit card information are collected and processed by a reputable third-party online payments provider, PayPal. Please refer to their website for more information.
All customers' private information shall remain secure and will not be shared to non-related third-parties and/or subsidiaries other than for the purpose of transacting on http://chefontheweb.blogspot.com for its products and procured delivery services.
We do not use internet web browser 'cookies' to store your information. From time to time, we may update our terms and conditions and related policies without prior notice. 'We' herein implied those who work from our end to provide you the purchased goods and services.
Name: Sandwich Enterprise (001783587-D)
MBB: 564191571461
CIMB: 8008633160
* Send us bank transfer receipt for faster processing.
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